CSI provides comprehensive maintenance and repair solutions for equipment supporting mission critical/life critical systems. We provide a high level of service support and expertise for Uninterruptible Power Systems (UPS), battery, engine generator, precision environmental HVAC, power distribution, switchgear, fire suppression and site monitoring equipment.

Service Support CSI is committed to a high standard of service support. Customized maintenance plans Emergency on-site fast response 2 - 4 hours or less o Scheduled preventative maintenance Extended 24-hour, 365-day coverage Battery maintenance Extended warranty coverage Engineering services Toll-free 24-hour service response

 Maxima

Our Comprehensive Service Plan (7X24)

• Service coverage provided 24 hrs. a day, 365 days a year
  
• Three phase units receive, One Major, One Minor preventative
  maintenance check.
  
• Single phase units receive, One Major preventative maintenance check.
  
• No-charge parts replacement (excluding batteries).
  
• No-charge on-site emergency service labour and travel costs.
  
• Advanced battery maintenance and testing.
  
• Infrared temperature sensing for problem areas (ensures mechanical integrity).
  
• Tachometer measurements of fan speed for poor air circulation.
  
• Four hour on-site response time.
  
• 24 Hour service hot-line.
  
• One time per year no-charge (labour only) battery replacement where
  batteries purchased from CSI.
  
• 15% Discount on parts and labour required beyond plan coverage,
  (excluding batteries).
  
• Harmonic Distortion Analysis, to ensure total harmonic distortion THD
  is less than IEEE standard of (5) percent, performed during major p.m.

 Prima

Our Preventative Service Plan (7X24)

• Three phase units receives, one major, one minor preventative maintenance check.
  
• Single phase units receives, one major preventative maintenance check.
  
• Contract rates on service provided other than p.m. checkup.
  
• Harmonic Distortion Analysis, to ensure total harmonic distortion THD is less
  than IEEE standard of (5) percent, performed during major p.m.
  
• Advanced battery maintenance and testing.
  
• Infrared temperature sensing for problem areas (ensures mechanical integrity).
  
• Tachometer measurements of fan speed for poor air circulation.
  
• 24 Hour on-site response time.
  
• 24 Hour service hot-line.


• 10% Discount on replacement parts (excluding batteries)